Ardour won't load existing sessions or new sessions (paid user)

Hi, I start Jack, then load Ardour 5.12.0, and it gets as far as the screen that asks which session I want to load, but it never actually loads anything. I purged the previous version and reinstalled Ardour a few times but nothing happens. I am using Ubuntu 18.04.1 LTS

Here is what Jack shows me in Messages:

22:41:03.201 JACK connection graph change.

Wed Nov 14 22:41:03 2018: New client ‘ardourprobe’ with PID 4022
Wed Nov 14 22:41:03 2018: Client ‘ardourprobe’ with PID 4022 is out
Wed Nov 14 22:41:03 2018: New client ‘ardourprobe’ with PID 4022
Wed Nov 14 22:41:03 2018: Client ‘ardourprobe’ with PID 4022 is out
22:41:05.508 JACK connection graph change.
Wed Nov 14 22:41:05 2018: New client ‘ardour’ with PID 4022
Wed Nov 14 22:41:05 2018: ERROR: JackEngine::XRun: client = ardour was not finished, state = Triggered
Wed Nov 14 22:41:05 2018: ERROR: JackAudioDriver::ProcessGraphAsyncMaster: Process error
22:41:05.640 JACK connection graph change.
22:41:05.641 XRUN callback (8).
Wed Nov 14 22:41:05 2018: ERROR: JackAudioDriver::ProcessGraphAsyncMaster: Process error
Wed Nov 14 22:41:05 2018: ERROR: Cannot read socket fd = 25 err = Connection reset by peer
Wed Nov 14 22:41:05 2018: ERROR: Could not read notification result
Wed Nov 14 22:41:05 2018: ERROR: ClientNotify fails name = ardour notification = 18 val1 = 0 val2 = 0
Wed Nov 14 22:41:05 2018: ERROR: Cannot write socket fd = 25 err = Broken pipe
Wed Nov 14 22:41:05 2018: ERROR: CheckRes error
Wed Nov 14 22:41:05 2018: ERROR: Could not write notification
Wed Nov 14 22:41:05 2018: ERROR: ClientNotify fails name = ardour notification = 18 val1 = 1 val2 = 0
Wed Nov 14 22:41:05 2018: ERROR: Cannot write socket fd = 25 err = Broken pipe
Wed Nov 14 22:41:05 2018: ERROR: CheckRes error
Wed Nov 14 22:41:05 2018: ERROR: Could not write notification
Wed Nov 14 22:41:05 2018: ERROR: ClientNotify fails name = ardour notification = 4 val1 = 0 val2 = 0
Wed Nov 14 22:41:05 2018: ERROR: Cannot write socket fd = 25 err = Broken pipe
Wed Nov 14 22:41:05 2018: ERROR: CheckRes error
Wed Nov 14 22:41:05 2018: ERROR: Could not write notification
Wed Nov 14 22:41:05 2018: ERROR: ClientNotify fails name = ardour notification = 3 val1 = 0 val2 = 0
Wed Nov 14 22:41:05 2018: Client ‘ardour’ with PID 4022 is out

Please help me troubleshoot this because I am stumped. It was working earlier today, and now it doesn’t. thanks.

  1. Try running in “safe mode” by using the “disable all plugins” button at the bottom the session load dialog.

  2. Try using the ALSA audio/MIDI I/O backend, instead of JACK. You will need to stop JACK for this to work.

  3. Consider joining us on IRC where people can help you in realtime.

Maybe another one of those Ubuntu issues? try to uninstall the csladspa package: sudo dpkg -P csladspa

See also