Sudden crashing

Ardour 7 working fine for weeks. Suddenly and repeatedly crashing when attempting to remove plug-ins or tracks / busses. Re-booted, cleared cache, flushed wastebasket, but behavior continues. Windows 10.

Does this happen with a new session? If no is it a particular session this is happening with? And have you tried opening in Safe Mode (Disable Plugins) to see if you can remove plugins there?

 Seablade

DOH! Should have thought of that. It was happening across all sessions, but starting in safe mode, removing the specific plug-ins and tracks in question and then re-starting seems to have fixed it. Tested it in several different sessions with no problems. Thanks!!

If I may ask, which plugin caused the issue? Maybe it is something that should or can be fixed in Ardour.

It was a third-party plug-in, Reverberate 3, by LiquidSonics. Given that I’ve been running this project in Windows and not the Linux partition, I rather wonder if it’s an instance of Windows not correctly terminating all processes when shutting down Ardour, resulting in multiple instances running simultaneously.

Are there any reports in %localappdata%\Ardour7\CrashLog\ ?

Sadly Reverberate 3 - LiquidSonics requires an iLok.

Ardour closes and unloads plugins when closing a session. To test your assumption, you could try to load a different session without quitting Ardour (Ardour Menu > Session > Recent). Then again there are likely system background processes for the iLok.

You could also try to set Ardour Preferences > Plugins > GUI > Closing a Plugin GUI Window … → destroys the GUI instance, releasing resources. and see if that makes a difference.

I’ll definitely invoke the GUI instance destruction!!

But yes - there are crash reports, all of them centered around an Izotope plug-in instance (Ozone 10), which is weird as the Reverberate 3 is from LiquidSonics. Code below. The others are the same access violation of the same memory address, or else they are subsequent attempts to divide by zero in the Ozone 10 .dll

-------------------

Error occurred on Thursday, July 6, 2023 at 10:37:44.

Ardour.exe caused an Access Violation at location 00007FFABAC45CFC in module iZOzone10.dll Reading from location 0000000000000000.

AddrPC Params
00007FFABAC45CFC 00000000875DA698 00000000ED9E3580 000000000154B440 iZOzone10.dll!0x7ffa01155cfc
00007FFABAC56E05 0000000000000000 00000000C8401DF0 00000000ED746720 iZOzone10.dll!0x7ffa01166e05
00007FFABAC53C28 0000000007F38808 000000000154C438 00000000875DA690 iZOzone10.dll!0x7ffa01163c28
00007FFABB44AEE3 000000008358F4F0 000000008358F4F0 000000000154C680 iZOzone10.dll!PluginCoreInterfaceVersion
00007FFABB3E9D4F 00007FFA00000000 0000000000EA0564 0000000000000000 iZOzone10.dll!0x7ffa018f9d4f
00007FFABB42EB15 00000000C7222F30 000000005A5B0000 000000000154C9E0 iZOzone10.dll!0x7ffa0193eb15
00007FFABB42BEA1 0000111A00000000 000000007EC586D0 000000000154CB20 iZOzone10.dll!0x7ffa0193bea1
00007FFB24590E53 000000007EC586D0 000000007EC586D0 0000000000000000 Ozone 10.vst3!PluginHookCallback
00007FFB24579236 0000000100000000 000000006EEC7540 0000000000EF0910 Ozone 10.vst3!PluginHookCallback
0000000000BFDD1A 0000000000020002 0000000077884FA0 000000002B1DE900 Ardour.exe!VST3HWNDPluginUI::view_realized
0000000077AE0A3C 000000000154CE10 0000000000000020 0000000000000000 libglibmm-2.4-1.dll!Glib::SignalProxyNormal::slot0_void_callback
0000000077886913 0000000000000000 000000000154CE00 00000000051272F0 libgobject-2.0-0.dll!g_closure_invoke [/home/ardour/win-build-w64/glib-2.64.1/build/…/gobject/gclosure.c @ 810]
0000000077898DA5 0000000004D7EDB0 0000000000000000 000000006DE08D00 libgobject-2.0-0.dll!signal_emit_unlocked_R [/home/ardour/win-build-w64/glib-2.64.1/build/…/gobject/gsignal.c @ 3812]
00000000778A2EBD 000000006DE08D00 0000000076DAA1EA 0000296500000000 libgobject-2.0-0.dll!g_signal_emit_valist [/home/ardour/win-build-w64/glib-2.64.1/build/…/gobject/gsignal.c @ 3498]
00000000778A3708 000000000154D0F0 0000000000000000 000000006EEC7540 libgobject-2.0-0.dll!g_signal_emit [/home/ardour/win-build-w64/glib-2.64.1/build/…/gobject/gsignal.c @ 3554]
0000000076DB360E 0000000001540000 0000000077884FA0 0000000000000000 libgtk-win32-2.0-0.dll!gtk_widget_realize
0000000000BFE03B 000000000C29CB68 000000000154D170 000000000C29CA60 Ardour.exe!VST3HWNDPluginUI::on_window_show
00000000008EB849 0000000000000000 0000000005126760 0000000000000000 Ardour.exe!PluginUIWindow::on_show
00000000765CAB45 0000000000161806 000000000154D2B0 0000000000000000 libgtkmm-2.4-1.dll!Gtk::Widget_Class::show_callback
0000000077886913 0000000000000000 00000000778AEDC2 000000000154ECC0 libgobject-2.0-0.dll!g_closure_invoke [/home/ardour/win-build-w64/glib-2.64.1/build/…/gobject/gclosure.c @ 810]
00000000778994F3 0000000004D7FEC0 0000000000000000 000000006EA6E520 libgobject-2.0-0.dll!signal_emit_unlocked_R [/home/ardour/win-build-w64/glib-2.64.1/build/…/gobject/gsignal.c @ 3672]
00000000778A2EBD 000000006EA6E520 0000000076DA9E4A 0000000000000000 libgobject-2.0-0.dll!g_signal_emit_valist [/home/ardour/win-build-w64/glib-2.64.1/build/…/gobject/gsignal.c @ 3498]
00000000778A3708 000000006EA6E520 000000006EA6E520 000000000C29CB68 libgobject-2.0-0.dll!g_signal_emit [/home/ardour/win-build-w64/glib-2.64.1/build/…/gobject/gsignal.c @ 3554]
0000000076DB2BF5 0000000072958230 0000000000BBB991 000000006F3E5C18 libgtk-win32-2.0-0.dll!gtk_widget_show
00000000765CA968 0000000072958230 0000000074DB89E7 00000000CA18E390 libgtkmm-2.4-1.dll!Gtk::Widget_Class::show_all_vfunc_callback
000000000092A212 0000000088DF5A10 0000000008421270 000000000154D720 Ardour.exe!ProcessorWindowProxy::get
0000000074C4C8EE 0000000000000000 00000000CA18E390 0000000064B7CD01 gtkmm2ext-0.dll!Gtkmm2ext::WindowProxy::toggle
0000000000927009 0000000000740075 0000000000000010 0000000000000008 Ardour.exe!ProcessorBox::edit_processor
0000000000941950 00000000001607DA 000000000154DDE0 000000000154DD90 Ardour.exe!ProcessorBox::use_plugins
00000000008E9D1D 0000000000000000 000020BC000020BC 00000000000020BC Ardour.exe!PluginSelector::run
00000000008EA0BE 0000000000020002 0000000077884FA0 000000000D6EBF70 Ardour.exe!PluginSelector::show_manager
0000000077AE0A3C 000000000FF0F180 000000000512D240 0000000000000000 libglibmm-2.4-1.dll!Glib::SignalProxyNormal::slot0_void_callback
0000000077886913 0000000000000000 000000000154EDC8 0000000000000000 libgobject-2.0-0.dll!g_closure_invoke [/home/ardour/win-build-w64/glib-2.64.1/build/…/gobject/gclosure.c @ 810]
0000000077898DA5 00000000041F3CE0 0000000000000000 000000000DE3DA60 libgobject-2.0-0.dll!signal_emit_unlocked_R [/home/ardour/win-build-w64/glib-2.64.1/build/…/gobject/gsignal.c @ 3812]
00000000778A2EBD 000000000DE3DA60 000000000DE3DA60 0000000000000000 libgobject-2.0-0.dll!g_signal_emit_valist [/home/ardour/win-build-w64/glib-2.64.1/build/…/gobject/gsignal.c @ 3498]
00000000778A3708 000000000DE333B0 00007FFB53E2003B 0000000000000000 libgobject-2.0-0.dll!g_signal_emit [/home/ardour/win-build-w64/glib-2.64.1/build/…/gobject/gsignal.c @ 3554]
0000000076DA8F90 000000000DE3DA60 0000000076C602A4 00000000FFFFFEFF libgtk-win32-2.0-0.dll!gtk_widget_activate
0000000076C63972 4046800000000000 4036000000000000 000000160000002D libgtk-win32-2.0-0.dll!gtk_menu_shell_activate_item
0000000076C63CD9 000000000154F0B0 00007FFB5575ADCC 000000000DE333B0 libgtk-win32-2.0-0.dll!gtk_menu_shell_button_release
0000000076C56213 00000000C893F1C8 00007FFB561B24BE 000000001ADC0558 libgtk-win32-2.0-0.dll!gtk_menu_button_release
0000000076C4CCF7 0000000000000021 0000000000000028 0000000000000000 libgtk-win32-2.0-0.dll!_gtk_marshal_BOOLEAN__BOXED
0000000077886913 0000000000000000 00007FFB561B24BE 00000000C893F1C8 libgobject-2.0-0.dll!g_closure_invoke [/home/ardour/win-build-w64/glib-2.64.1/build/…/gobject/gclosure.c @ 810]
0000000077898AFC 000000000154F518 0000000000000000 000000000DE333B0 libgobject-2.0-0.dll!signal_emit_unlocked_R [/home/ardour/win-build-w64/glib-2.64.1/build/…/gobject/gsignal.c @ 3780]
00000000778A2BCF 000000000DE333B0 0000000076DAA1EA 0000000000000000 libgobject-2.0-0.dll!g_signal_emit_valist [/home/ardour/win-build-w64/glib-2.64.1/build/…/gobject/gsignal.c @ 3508]
00000000778A3708 000000007A1870B0 000000007788B1BD 000000000DE333B0 libgobject-2.0-0.dll!g_signal_emit [/home/ardour/win-build-w64/glib-2.64.1/build/…/gobject/gsignal.c @ 3554]
0000000076DAA73D 0000000000000000 0000000076DADCCE 0000000000000000 libgtk-win32-2.0-0.dll!gtk_widget_event_internal
0000000076C4B14A 000000000154F690 00000000771E346C 0000000077BF0D10 libgtk-win32-2.0-0.dll!gtk_propagate_event
0000000076C4B68C 0000000077BF0D10 000000000154F690 0000000001557000 libgtk-win32-2.0-0.dll!gtk_main_do_event
0000000077BEC42C 0000000000000000 000000000154F750 0000000001638150 libgdk-win32-2.0-0.dll!gdk_event_dispatch
00000000771C6083 0000000000000000 0000000000000003 0000000000EC346F libglib-2.0-0.dll!g_main_context_dispatch [/home/ardour/win-build-w64/glib-2.64.1/build/…/glib/gmain.c @ 3309]
00000000771C6288 0000000100000000 0000000064400000 0000000000EC346F libglib-2.0-0.dll! ?? [/home/ardour/win-build-w64/glib-2.64.1/build/…/glib/gmain.c @ 4047]
00000000771C6694 0000000000000000 0000000001206820 0000000004F9F210 libglib-2.0-0.dll!g_main_loop_run [/home/ardour/win-build-w64/glib-2.64.1/build/…/glib/gmain.c @ 4241]
0000000076C4A2B0 00000000010CDB51 000000000047ADC0 0000000000000000 libgtk-win32-2.0-0.dll!gtk_main
0000000074C3B32F 0000000000000001 000000000154FBB0 000000000154FAF0 gtkmm2ext-0.dll!Gtkmm2ext::UI::run
0000000000E8C949 0000000000000001 000000000158DF80 000000000120E5C8 Ardour.exe!main
00000000004013C7 0000000000000000 0000000000000000 0000000000000000 Ardour.exe!__tmainCRTStartup [./build/x86_64-w64-mingw32-x86_64-w64-mingw32-crt/./mingw-w64-crt/crt/crtexe.c @ 339]
00000000004014CB 0000000000000000 0000000000000000 0000000000000000 Ardour.exe!WinMainCRTStartup [./build/x86_64-w64-mingw32-x86_64-w64-mingw32-crt/./mingw-w64-crt/crt/crtexe.c @ 195]
00007FFB55257614 0000000000000000 0000000000000000 0000000000000000 KERNEL32.DLL!BaseThreadInitThunk
00007FFB564426F1 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!RtlUserThreadStart

Ardour.exe
ntdll.dll 6.2.19041.3086
KERNEL32.DLL 6.2.19041.3031
KERNELBASE.dll 6.2.19041.3086
GDI32.dll 6.2.19041.2913
win32u.dll 6.2.19041.3086
gdi32full.dll 6.2.19041.2913
msvcp_win.dll 6.2.19041.789
ucrtbase.dll 6.2.19041.789
USER32.dll 6.2.19041.2788
msvcrt.dll 7.0.19041.546
libcairomm-1.0-1.dll
libcurl-4.dll
ADVAPI32.dll 6.2.19041.2913
sechost.dll 6.2.19041.2913
RPCRT4.dll 6.2.19041.2965
CRYPT32.dll 6.2.19041.3086
WLDAP32.dll 6.2.19041.2006
WS2_32.dll 6.2.19041.546
libatkmm-1.6-1.dll
libcairo-2.dll
libfontconfig-1.dll
libfftw3f-3.dll
libgdkmm-2.4-1.dll
libgdk-win32-2.0-0.dll 2.24.25.0
IMM32.dll 6.2.19041.2673
ole32.dll 6.2.19041.2965
combase.dll 6.2.19041.2788
SHELL32.dll 6.2.19041.3031
libglibmm-2.4-1.dll
libgobject-2.0-0.dll 2.64.1.0
libglib-2.0-0.dll 2.64.1.0
liblo-7.dll
libintl-8.dll 0.19.3.0
libpangocairo-1.0-0.dll 1.42.3.0
libgtk-win32-2.0-0.dll 2.24.25.0
comdlg32.dll 6.2.19041.1806
shcore.dll 6.2.19041.1865
SHLWAPI.dll 6.2.19041.2075
libpango-1.0-0.dll 1.42.3.0
libpangoft2-1.0-0.dll 1.42.3.0
libsigc-2.0-0.dll
libpangomm-1.4-1.dll
libgtkmm-2.4-1.dll
suil-0.dll
lilv-0.dll
libwinpthread-1.dll 1.0.0.0
libgcc_s_seh-1.dll
libxml2-2.dll
audiographer-0.dll
canvas-0.dll
evoral-0.dll
ardourcp.dll
libstdc+±6.dll
gtkmm2ext-0.dll
midipp-4.dll
ptformat-0.dll
pbd-4.dll
waveview-0.dll
zlib1.dll 1.2.13.0
temporal-0.dll
libatk-1.0-0.dll 2.14.0.0
libfreetype-6.dll
widgets-0.dll
MSIMG32.dll 6.2.19041.1466
libpng16-16.dll
libpixman-1-0.dll
libgdk_pixbuf-2.0-0.dll 2.31.1.0
libffi-8.dll
IPHLPAPI.DLL 6.2.19041.2788
libgmodule-2.0-0.dll 2.64.1.0
libiconv-2.dll 1.16.0.0
libpangowin32-1.0-0.dll 1.42.3.0
COMCTL32.dll 5.82.19041.1110
WINSPOOL.DRV 6.2.19041.3031
libgio-2.0-0.dll 2.64.1.0
libfribidi-0.dll
libharfbuzz-0.dll
serd-0.dll
sord-0.dll
sratom-0.dll
libsamplerate-0.dll
liblzma-5.dll 5.2.2.0
libgiomm-2.4-1.dll
ardour-3.dll
dbghelp.dll 6.2.19041.867
WINMM.dll 6.2.19041.546
libsndfile-1.dll 1.1.0.0
libgnurx-0.dll
USP10.dll 6.2.19041.546
DNSAPI.dll 6.2.19041.3031
libjpeg-9.dll
libraptor2.dll
libtiff-5.dll
rubberband-2.dll
libFLAC-8.dll
libarchive-13.dll
bcrypt.dll 6.2.19041.2486
libogg-0.dll
libopus-0.dll
libtag.dll
libvorbisenc-2.dll
libxslt-1.dll
libfftw3-3.dll
libvorbis-0.dll
NSI.dll 6.2.19041.610
windows.storage.dll 6.2.19041.2788
Wldp.dll 6.2.19041.2788
kernel.appcore.dll 6.2.19041.546
bcryptPrimitives.dll 6.2.19041.2486
uxtheme.dll 6.2.19041.2193
OLEAUT32.dll 6.2.19041.985
CFGMGR32.dll 6.2.19041.1620
clbcatq.dll 2001.12.10941.16384
propsys.dll 7.0.19041.1741
profapi.dll 6.2.19041.844
secur32.dll 6.2.19041.546
SSPICLI.DLL 6.2.19041.2130
mswsock.dll 6.2.19041.546
exchndl.dll 0.9.2.0
PSAPI.DLL 6.2.19041.546
VERSION.dll 6.2.19041.546
mgwhelp.dll 0.9.2.0
dbgcore.DLL 6.2.19041.2788
CRYPTSP.dll 6.2.19041.546
rsaenh.dll 6.2.19041.1052
CRYPTBASE.dll 6.2.19041.546
avrt.dll 6.2.19041.546
ardour_cc121.dll
ardour_contourdesign.dll
libusb-1.0.dll 1.0.20.11004
SetupAPI.dll 6.2.19041.2193
WinUSB.DLL 6.2.19041.1
hid.dll 6.2.19041.546
ardour_faderport.dll
ardour_midisurface.dll
ardour_faderport16.dll
ardour_faderport2.dll
ardour_faderport8.dll
ardour_generic_midi.dll
ardour_launch_control_xl.dll
ardour_mcp.dll
ardour_osc.dll
ardour_push2.dll
ardour_us2400.dll
ardour_websockets.dll
libwebsockets.dll 4.3.0.0
pan1in2out.dll
pan2in2out.dll
panbalance.dll
panvbap.dll
dummy_audiobackend.dll
portaudio_callback_backend.dll
libportaudio-2.dll
TextShaping.dll
libclearlooks.la
mdnsNSP.dll 3.1.0.1
rasadhlp.dll 6.2.19041.546
winmmbase.dll 6.2.19041.1
MMDevAPI.DLL 6.2.19041.1503
DEVOBJ.dll 6.2.19041.1620
wdmaud.drv 6.2.19041.1
ksuser.dll 6.2.19041.1
AUDIOSES.DLL 6.2.19041.2364
powrprof.dll 6.2.19041.546
UMPDC.dll
msacm32.drv 6.2.19041.488
MSACM32.dll 6.2.19041.1
midimap.dll 6.2.19041.488
resourcepolicyclient.dll 6.2.19041.546
fwpuclnt.dll 6.2.19041.3086
focusritepcieasio64.dll 4.37.101.598
WINTRUST.dll 6.2.19041.2913
MSASN1.dll 6.2.19041.2251
focusriteusbasio64.dll 4.36.106.575
vbvmaux_asiodriver64.dll 1.0.1.1
vbvmins_asiodriver64.dll 1.0.1.1
vbvmpins_asiodriver64.dll 1.0.1.1
vbvmvaio3_asiodriver64.dll 1.0.1.1
vbvm_asiodriver64.dll 1.0.1.1
MSCTF.dll 6.2.19041.2673
textinputframework.dll 6.2.19041.3086
CoreUIComponents.dll 6.2.19041.546
CoreMessaging.dll 6.2.19041.2193
ntmarta.dll 6.2.19041.546
wintypes.dll 6.2.19041.2788
winhttp.dll 6.2.19041.3031
comctl32.dll 6.10.19041.1110
WindowsCodecs.dll 6.2.19041.1706
Windows.UI.dll 6.2.19041.746
InputHost.dll 6.2.19041.1741
WindowManagementAPI.dll
twinapi.appcore.dll 6.2.19041.3031
mscms.dll 6.2.19041.746
USERENV.dll 6.2.19041.572
ColorAdapterClient.dll 6.2.19041.546
icm32.dll 6.2.19041.546
Sonarworks_Reference4_x64.dll 4.4.8.2
WININET.dll 11.0.19041.3031
msi.dll 5.0.19041.3086
imagehlp.dll 6.2.19041.1415
gpapi.dll 6.2.19041.2846
cryptnet.dll 6.2.19041.906
WINNSI.DLL 6.2.19041.546
reagate-standalone.dll
Nectar 3.vst3 3.8.0.1126
iZNectar3.dll 3.8.0.1126
gdiplus.dll 6.2.19041.2251
d3d9.dll 6.2.19041.2788
OLEACC.dll 7.2.19041.746
OPENGL32.dll 6.2.19041.2193
GLU32.dll 6.2.19041.2193
dwmapi.dll 6.2.19041.746
DPAPI.DLL 6.2.19041.546
Meter Tap 3.dll
dhcpcsvc6.DLL 6.2.19041.2673
dhcpcsvc.DLL 6.2.19041.2673
webio.dll 6.2.19041.3031
schannel.DLL 6.2.19041.3031
mskeyprotect.dll 6.2.19041.2788
NTASN1.dll 6.2.19041.546
ncrypt.dll 6.2.19041.2788
ncryptsslp.dll 6.2.19041.2846
Reverberate.dll 3.3.4.0
WTSAPI32.dll 6.2.19041.546
dxgi.dll 6.2.19041.2311
iertutil.dll 11.0.19041.3086
ondemandconnroutehelper.dll 6.2.19041.2311
d2d1.dll 6.2.19041.546
DWrite.dll 6.2.19041.1566
d3d11.dll 6.2.19041.2913
D3D10Warp.dll 6.2.19041.2788
dxcore.dll 6.2.19041.546
thumbcache.dll 6.2.19041.1865
policymanager.dll 6.2.19041.2913
msvcp110_win.dll 6.2.19041.546
dataexchange.dll 6.2.19041.1387
dcomp.dll 6.2.19041.2913
WaveShell4-VST3 10.0_x64.vst3 10.0.58.60
MSVCP140.dll 14.34.31931.0
VCRUNTIME140.dll 14.34.31931.0
VCRUNTIME140_1.dll 14.34.31931.0
AppXDeploymentClient.dll 6.2.19041.3031
nvoglv64.dll 31.0.15.3179
drvstore.dll 6.2.19041.2546
nvspcap64.dll 3.25.1.27
InnerProcessDictionary_x64.dll 1.3.0.65300
MSVCP110.dll 11.0.51106.1
MSVCR110.dll 11.0.51106.1
WavesLib4.62_10.0_Win64.dll 10.0.58.62
mfc140.dll 14.34.31931.0
F6.dll 10.0.58.62
WINSTA.dll 6.2.19041.2075
nvldumdx.dll 31.0.15.3179
nvd3dumx.dll 31.0.15.3179
suil_win_in_gtk2.dll
Ozone 10 Dynamic EQ.vst3 10.4.0.2688
OneCoreUAPCommonProxyStub.dll 6.2.19041.3031
Windows.StateRepositoryPS.dll 6.2.19041.2673
Windows.FileExplorer.Common.dll 6.2.19041.1741
mssprxy.dll 7.0.19041.3031
coml2.dll 6.2.19041.546
Ozone 10.vst3 10.4.0.2688
MFPlat.DLL 6.2.19041.746
RTWorkQ.DLL 6.2.19041.1741
iZOzone10.dll 10.4.0.2688
MFReadWrite.dll 6.2.19041.746
libmp3lame.dll 3.99.2.5

Windows 6.2.9200
DrMingw 0.9.2

1 Like

OK. So the crash happens when Ardour shows the plugin GUI.

Perhaps disable Ardour Preferences > GUI > Automatically open the plugin GUI when adding a new plugin.

Odd though, iZotope plugins are known to work well with Ardour.

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