Subscription again

Hi, I don’t if this is the place to ask this, but, I paid for the subscription and I still can’t download, it asks me to subscribe again.
Do you know why?

Were you logged in when you subscribed?

You will need to get in touch with Paul, who I am guessing may be along shortly, with some information from your subscription.

  Seablade

Hi, thank you for your reply.
This is the mail I received from PayPal about the subscription.

Hello meir shamay,

You just set up an automatic payment profile to ardour.org. Here’s the information:

To: ardour.org

For: Developing World Subscription

Sorry about the difficulties you are having. The system knows that you are subscribed. Please describe (probably via email to help@ardour.org) precisely what happens when you go to http://ardour.org/download