I am looking to fix an issue I have with my SubZero CommandKey25 MIDI controller/keyboard. When I turn the volume knob down the volume goes down 1db then back up 1db and then back down … and so on and so on (down up down up down up). I’m presuming I need to configure something to correct this.
I’ve had a look in Preferences but I’m a little bit lost.
All of the knobs on this device act the same way (checked via MIDI tracer). The keys and pads on this device work as expected.
As a first guess, it seems that these knobs are encoders (just sending messages basically saying “clockwise” or “anticlockwise” rather than actual values.
The MIDI learn process can’t accomodate this sort of knob. You would need to create a MIDI binding map for this device.
Actually, we’ve been talking online about your device, and it is either a new type of encoder or there is a bug in our code for “enc-b” style encoders (we may never have encountered one before). Either way, Ardour does not currently support this device.
Okay, so an update… The knob now works as expected. I just clicked the “Default Values” button in the included config software. The configuration for the knob doesn’t seem to be any different but hey… it works.
I’m having issues with binding to the pads on the device. By default they play notes but I’m wanting the 1st pad to start playing and the 2nd pad to stop playing.