Can't submit bug to tracker

Getting Stuff Done How do I .... ?
#1

I’m trying to report a bug (crashing with ‘oscsend’ command), but I’m getting an error message on the tracker:

INTERNAL APPLICATION ERROR

Please use the “Back” button in your web browser to return to the previous page. There you can correct whatever problems were identified in this error or select another action. You can also click an option from the menu bar to go directly to a new section.

There’s nothing unusual about my submission, and I see nothing flagged when I go back. Is something wrong with Mantis at the moment?

#2

Mantis, the issue tracker we use, has a 5 minute timeout. If you have the page open for more than 5 minutes and then try to comment/submit, it will reject it. It’s a stupid bug, but nobody seems to have fixed it in 15+ years. Reload the page and enter your report/notes and then submit immediately.

#3

I logged in in a new browser and tried to submit. I was well within the 5-minute limit, and I’m getting the same error. I’ve tried 5 or 6 times now.

Here’s a screen capture of my post, if it helps.

cant_post_bug_to_tracker
cant_post_bug_to_tracker1469×1689 178 KB

#4

I was able to submit after I removed a few UTF-8 characters.

#5

A new Mantis bug :slight_smile: (though probably in their bug tracker too)

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